And I feel like I should treat him (the casino employee) to a steak dinner. Machine malfunctions are rare, and we would like to extend our apologies to Bookman for any inconvenience this may have caused."įrustrated by the entire situation, Bookman said, "I should win the max. Unfortunately, one woman wasnt left with much choice even after hitting the jackpot on a slot machine. "After explaining the circumstances to Bookman, we offered to pay her the correct amount that was shown on the printed ticket. Speaking to CNN, Resorts World spokesperson said, "Upon being notified of the situation, casino personnel were able to determine that the figure displayed on the penny slot was the result of an obvious malfunction - a fact later confirmed by the New York State Gaming Commission."Ĭalifornia lottery says it has a winner in historic $1.5 billion Powerball jackpot All machines in the casino, including Bookman's had a disclaimer stating, "Malfunctions void all pays and plays." The woman was offered a complimentary steak dinner instead.īookman, who grew up in foster care and was a single parent to four children, said, "All I could think about was my family." The New York State Gaming Commission said that by law they could only award Bookman her actual winnings of $2.25, which the machine had printed. Play Slots, Blackjack, Bingo, Poker, Solitaire, Roulette and much more. According to the New York State Gaming Commission, the machine Bookman used that night had malfunctioned.
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